The employees and family members can get enrolled into a care plan as per their Employer policy in case their Employer is associated with HCL Healthcare either based on Health Check findings & Health Index consultation or in case they have a positive history of any of the condition they can approach HCL Healthcare clinic of their location to avail the benefit of the care plans.
People enquiring about Care Plans as retail customers in case their Employers are not associated with HCL Healthcare can call our Customer Care number – 18001037070 for more details and process of enrolment or write us at customerexperience@hcl.com
No, in case your employer is associated with HCL Healthcare and if the program is funded by your Employer. However, as this will additional perquisite, there will be tax implication for availing these benefits as per the applicable tax slab.
In case your Employer is associated with HCL Healthcare and does not cover this program, then the payment will have to be made by you.
People enquiring about Care Plans as retail customers in case their Employers are not associated with HCL Healthcare can call our Customer Care number – 18001037070 for more details or write us at customerexperience@hcl.com
No. Reimbursement is not possible under any circumstances.
We recommend you complete your 12 months journey at least as these Care Plans are for chronic conditions which develops over the years and require long term intervention to show up the results. However, it is entirely up to the customer to continue the same for entire 12 months duration.
Yes. HCL Healthcare offers you the same services even after you leave your current employer. However, from the day you leave your current employer and if the program was being paid by your employer, service will be charged directly from you, and it will not be cashless anymore thereafter.
However, in case you were paying for your program earlier, you can keep doing so.
No. You need to pay for extra tests only if the prices of tests cross allocated buffer budget in the plans for complimentary tests.
